SIT50416 Diploma of Hospitality Management

Queens College of Vocational Education

Course details

CRICOS course code: 091576F

Level of study: Certificates & Diplomas


This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.



Core Units

BSBDIV501 Manage diversity in the workplace

BSBMGT517 Manage operational plan

SITXCCS007 Enhance customer service experiences

SITXCCS008 Develop and manage quality customer service practices

SITXCOM005 Manage conflict

SITXFIN003 Manage finances within a budget

SITXFIN004 Prepare and monitor budgets

SITXGLC001 Research and comply with regulatory requirements

SITXHRM002 Roster staff

SITXHRM003 Lead and manage people

SITXMGT001 Monitor work operations

SITXMGT002 Establish and conduct business relationships

SITXWHS003 Implement and monitor work health and safety practices

Core Units

SITXFSA001 Use hygienic practices for food safety

SITHKOP005 Coordinate cooking operations

SITXHRM004 Recruit, select and induct staff

SITXINV002 Maintain the quality of perishable items

SITXINV003 Purchase goods

SITXINV004 Control stock

SITHCCC019 Produce cakes, pastries and breads

SITHFAB007 Serve food and beverage

SITHFAB016 Provide advice on food

SITHIND002 Source and use information on the hospitality industry

SITHCCC001 Use food preparation equipment

SITHCCC006 Prepare appetisers and salads

SITHCCC003 Prepare and present sandwiches

SITHCCC018 Prepare food to meet special dietary requirements

SITHCCC007 Prepare stocks, sauces and soups


This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager.

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Tuition Fees (AUD $) Start date Duration Campus
Total tuition: 12,500 (Offshore), 9,990 (Onshore); 500 (Material fee) Dec 2022 52 Weeks (48 study Weeks plus 4 weeks Holidays)
Read more52 Weeks (48 study Weeks plus 4 weeks Holidays)

Full time
Queens College of Vocational Education
Level 2-3, 376 Bourke Street
Melbourne Victoria 3000

Entry criteria

18 years and above.
Minimum IELTS band 5.5 or equivalent.
Schooling equivalent to Australian Year XII


Queens College of Vocational Education
Level 2-3, 376 Bourke Street
Melbourne Victoria 3000
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