BSB20120 Certificate II in Workplace Skills

Greenwich College

Course details

CRICOS course code: 104741J

Level of study: Certificates & Diplomas


The Certificate II in Workplace Skills is designed for students who want to learn the basic skills to begin a successful career in Business in an English-speaking country.

This course equips learners with basic all-round business knowledge and extends their skills so that they can learn the basics of successfully contributing in a business environment. Students will learn to communicate in the workplace and produce digital workplace documents.

Through our expert trainers and real-life case study approach, our graduates are ready to progress to future courses and work placements faster.

You will learn to

BSBWHS211 - Contribute to the health and safety of self and others (Core)
BSBSUS211 - Participate in sustainable work practices (Core)
BSBCMM211 - Apply communication skills (Core)
BSBOPS201 - Work effectively in business environments (Core)
BSBPEF202 - Plan and apply time management (Core)
BSBOPS203 - Deliver a service to customers
BSBPEF201 - Support personal wellbeing in the workplace
BSBTEC201 - Use business software applications
BSBTEC202 - Use digital technologies to communicate in a work environment
BSBTEC203 - Research using the internet

Future Career Opportunities:
Administrative Assistant, Office Worker, and Receptionist.

Click here for more details on this course.

Tuition Fees (AUD $) Start date Duration Campus
3,000 Per Year
Read moreApplication Fee (non-refundable): 230
23 Jan 2023
20 Mar 2023
15 May 2023
24 weeks
Full time
Melbourne Campus
Level 8, 120 Spencer Street
Melbourne Victoria 3000

Entry criteria

  • All students must be 16 years or older at the commencement of their course

English Language Requirement

  • All students must have a minimum English language proficiency of IELTS 4.5 or equivalent OR
  • Have successfully completed the following courses with Greenwich English College: General English (Intermediate Level 8 weeks), English for Business (12 weeks), Cambridge PET , EVS (10 weeks) or English for Business (12 weeks)
  • Direct entry to students on passing Greenwich English College Placement Test (online and on campus testing options)

Academic Requirement

  • Students must have successfully completed Australian Year 10 or overseas equivalent to Australian Year 10


Greenwich College
Sydney Pitt Street Campus
Level 2, 396 Pitt Street
Sydney New South Wales 2000
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