CHC52015 – Diploma of Community Services

Ransford College

Course details

CRICOS course code: 096540M

Level of study: Career Based/Vocational


This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

Note that the Statutory & forensic child, youth & family welfare specialization must be achieved in order to meet the minimum education requirements for child protection and youth justice practice in Victoria. In addition, to meet the minimum education requirements for entry into child protection practice in Victoria, diploma qualifications must be approved by the Australian Community Workers Association (ACWA)

To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.


Full Time: 24 months

Method of Delivery

Face – to – Face

Core units

CHCCCS007 Develop and implement service programs
CHCCOM003 Develop workplace communication strategies
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
CHCDIV003 Manage and promote diversity
CHCLEG003 Manage legal and ethical compliance
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
HLTWHS004 Manage work health and safety

Elective units

BSBPMG522 Undertake project work
BSBRSK501 Manage risk
BSBWOR502 Lead and manage team effectiveness
BSBHRM506 Manage recruitment selection and induction processes
BSBHRM513 Manage workforce planning
BSBINN601 Lead and manage organisational change
CHCPRP001 Develop and maintain networks and collaborative partnerships
CHCAGE001 Facilitate the empowerment of older people

Please note that Ransford College only offers this qualification at the Sydney Campus

Click here for more details on this course.

Tuition Fees (AUD $) Start date Duration Campus
10,000 Per Year
Read more20,000 for the entire course; Material fee: 1,000; Enrolment fee: 200
10 Oct 2022
09 Jan 2023
10 Apr 2023
24 months
Full time
Ransford College
Melbourne Campus
Suite 1-6 79, Paisley Street
Melbourne Victoria 3011

Entry criteria

  • Completed Year 12 or overseas equivalent
  • English: Minimum score of IELTS 5.5 or equivalent (please refer to the DIBP website) or an English proficiency of upper intermediate level or above from any NEAS accredited ELICOS provider.


Ransford College
Melbourne Campus
Suite 1-6 79, Paisley Street
Melbourne Victoria 3011
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