Course details

CRICOS course code: 106949K

Level of study: Career Based/Vocational


The aim of this course is to develop knowledge and skills to work in a variety of Business Services job roles. Individuals in these roles may have frontline management accountabilities.

Individuals in these roles carry out moderately complex tasks in specialist field of expertise that requires business operations skills. They may possess substantial experience in a range of settings, but seek to further develop their skills across a wide range of business functions.


  • Each unit is assessed individually. Each unit contains two or more assessment tasks that are undertaken in class or in the student’s own time. Some assessment tasks are open book, and some are closed book. Students will undertake in class assessments at the AIOP campus at 42b Synnot Street Werribee Victoria Australia. All assessment activities will be conducted by AIOP Assessors.

  • Assessment methods include a combination of written tests, written assessments, presentations, demonstrations, projects, and practical demonstration of skills. A simulated work environment is also used in places for assessment purposes.

  • Students will be provided with opportunities for re-assessment if they fail to demonstrate competency during assessment tasks. In certain cases, students may be advised to re-enrol in further training before re attempting assessments.

  • After each assessment, the student’s submission will be marked S – Satisfactory or U – Unsatisfactory and verbal and written feedback provided. Unit results are recorded as C – Competent and NYC – Not Yet Competent.

  • Students will be permitted 3 attempts to demonstrate competency at each assessment. If they are still unable to demonstrate satisfactory competence at this point they must re-enrol and undertake the training again.

  • Students will be informed of assessment processes and methodologies pre-enrolment and at orientation. Assessors will provide copies of the assessment tasks in accordance with the assessment schedule and discuss the assessment requirements with each student prior to them attempting each task.

  • Assessments employ a variety of theoretical and practical tasks to assess student’s knowledge and skills in relation to the unit context. The context of the simulated workplace environment may be incorporated into assessment tools (where appropriate) and student’s complete tasks to workplace standards.


On successful completion of this course, students will receive a BSB50120 Diploma of Business and a Record of results. A Statement of attainment will be provided to students to indicate the units they have successfully completed if they do not successfully complete all units in the course.


Training Pathway

Students who successfully complete this course may progress onto e.g. BSB60120 Advanced Diploma of Business or other related Business Services courses.

Employment Pathways

Successful completion of this qualification may provide career opportunities as administration managers, general office managers and office managers.

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Tuition Fees (AUD $) Start date Duration Campus
9,500 Per Year Monthly 56 weeks
Self study / online (with attendance)
Australian Institute of Professionals
42B Synnot Street
Melton Victoria 3030

Entry criteria

  • To gain entry to this course, students must have successfully completed year 12 or secondary studies in applicants home country equivalent to an Australian Year 11 or 12 qualification. (Subject to the country Assessment Level) and course.
  • Applicants for this qualification must have a minimum English language proficiency of IELTS 5.5 (overall band) or an equivalent exam result recognised by the Australian Department of Home Affairs.
  • Students complete Enrolment and Pre-training review forms during the enrolment process.
  • Students’ knowledge, skills, experience and qualifications are assessed using the information provided and these forms.
  • On completion of the assessment Australian Institute of Professionals determines if the course is suitable for the client and addresses their learning needs.
  • Students must be at least 18 years of age at course commencement.


Australian Institute of Professionals
42B Synnot Street
Melton Victoria 3030
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