Diploma of Community Services

Kangan Institute

Course details

CRICOS course code: 094073E

Level of study: Certificates & Diplomas


Our Diploma of Community Services (CHC52015) is designed to provide you with knowledge and skills in community development, casework and group work. This community services course prepares you to work as a social welfare worker, and provides you with an understanding of human rights, cultural inclusion, Indigenous culture, issues and strategies for effective service delivery.

Our Diploma of Community Services is also ACWA (Australian Community Workers Association) Accredited.

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

Modes of Study

This course requires face to face classroom study and compulsory work placement (arranged by Kangan Institute) of 400 hours

Major study areas

  • Workplace communication strategies
  • Diversity
  • Legal and ethical compliance
  • Workplace health and safety
  • Advocacy and representation
  • Community development strategies
  • Case management

Employment Opportunities

Graduates may seek employment as a: Social Welfare Worker; Case Worker/Manager; Community Development/Engagement Worker; Family Support Worker; Project Officer ; Early Intervention Worker; Pastoral Care Counsellor or Manager

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Tuition Fees (AUD $) Start date Duration Campus
18,000 Per Year
Read more18,000 for the entire course; Annual Amenities Fee: 200
Jul 2023 1.5 years
Blended study
Broadmeadows Campus
Pearcedale Parade
Melbourne Victoria 3047

Entry criteria

Academic: Australian Year 12 equivalency or higher

English language: Academic IELTS 5.5 no band less than 5.0 overall or recognised equivalence

Age: minimum 18 years of age

Work Experience: It is recommended that you have sufficient relevant work experience


Kangan Institute
Docklands Campus
1 Batmans Hill Dr
Melbourne Victoria 3008
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