Diploma of Community Services

Kangan Institute

Course details

CRICOS course code: 094073E

Level of study: Career Based/Vocational


Our Diploma of Community Services is designed to provide you with knowledge and skills in community development, casework and group work. This community services course prepares you to work as a social welfare worker, and provides you with an understanding of human rights, cultural inclusion, Indigenous culture, issues and strategies for effective service delivery.

Our Diploma of Community Services is also ACWA (Australian Community Workers Association) Accredited.

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

Our course delivery features a combination of on-campus and remote (online) learning. This flexibility allows our students to continue to study in a safe, guided and supported manner.

Major study areas

  • Workplace communication strategies
  • Diversity
  • Legal and ethical compliance
  • Workplace health and safety
  • Advocacy and representation
  • Community development strategies
  • Case management

Study pathways

Students can undertake further studies at the university level.

Career pathways

Graduates may seek employment as a:

  • Social Welfare Worker
  • Case Worker/Manager
  • Community Development/Engagement Worker
  • Family Support Worker
  • Project Officer
  • Early Intervention Worker
  • Pastoral Care Counsellor or Manager

Click here for more details on this course.

Tuition Fees (AUD $) Start date Duration Campus
18,000 Per Year
Read moreAnnual Amenities Fee: 200
Expected Jul 2023 1.5 years
Self study / online (with attendance)
Broadmeadows Campus
Pearcedale Parade
Melbourne Victoria 3047
18,000 Per Year
Read moreAnnual Amenities Fee: 200
Expected Jul 2023 1.5 years
Self study / online (with attendance)
Bendigo TAFE City Campus
23 Mundy Street
Bendigo Victoria 3550

Entry criteria


Australian Year 12 equivalency or higher

English language:

Academic IELTS 5.5 overall no band less than 5.0 or recognized equivalency

TOEFL iBT: 55 overall (Listening: 9, Speaking: 16, Reading: 10, Writing: 10);

Pearson Test of English (PTE): 42-49 overall (no band less than 40)

Cambridge English – Advanced (CAE): 162 overall (no band less than 154)

Secondary schooling or tertiary studies: Satisfactory completion of two years (full-time) academic study in an institution where English was the language of instruction and assessment and having completed these studies no more than two years prior to commencing studies.

Senior secondary school (in Australia): Victorian Certificate of Education (VCE) with a study score of 20 (including interstate)

Work Experience: It is recommended that you have sufficient relevant work experience

Age: minimum 18 years of age


Kangan Institute
Docklands Campus
1 Batmans Hill Dr
Melbourne Victoria 3008
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